Frequently Asked Questions

You'll find most of the answers here and if not, then drop us a line via our contact us form.

  • Search FAQs

 

Venue FAQ's

As a venue playing Moo Moo Music, what other licensing do I have to pay?

As we pay the artists directly, PPCA fees are not required, however, an APRA license is still required to play Background Music.

top

Moosician FAQ's

Can I submit cover versions of songs?

Yes - Moo Moo Music can accept covers and original works!

I want to upload an MP4 file

If you have an MP4 format you will need to convert to MP3 - you can check out this website http://www.tech-faq.com/convert-mp4-to-mp3.shtml for information on how to convert and links to freeware conversion programs.

As Moosician of the Month, do I get to approve my biography before it is uploaded to the website

Yes - we will also ask you to confirm the photo you want displayed.

Is there an age limit?

You must be at least 18 years of age in order to enter into a legally binding contract with Moo Moo Music.

I am a member of APRA - what does this mean for me?

You will continue to recieve your royalty payments from APRA for your live performances as per normal.  You will also recieve a royalty payment from Moo Moo Music for background music!

How much am I likely to get paid?

The royalty payment is largely determined by how many of your songs have been accepted into our playlists. Artists with around 10 songs accepted can expect a royalty payment of between $50 and $100 every 6 months.  For more detailed information refer to the Artist License Agreement.

How long does it take for Moo Moo Music to audition my song?

Moo Moo Music attempts to audition all songs within 3 weeks, however at times this may extend due to the large number of songs waiting for approval.

What type of venues play Moo Moo Music?

Moo Moo Music is played at many retail and hospitality venues throughout the World. Look for the Moo Moo Music logo on the door!

How much does it cost me to join the Moo Moo Music Program?

Nothing. Moo Moo Music pays you for all approved songs in a playlist.

What type of music is Moo Moo Music looking for?

Music that is suitable for playback in cafes, restaurants, hotels and retail outlets. We are looking for background music that is not over powering or offensive. Check out the "Music" page for our playlists that we are actively music for.

Is there a limit to the number of songs a single artist can upload?

No – the more the better! The more songs that are approved the more money and exposure for the artist.

Do I need to be unsigned to take part?

Yes - we are keen to promote up and coming artists.

How do I get paid?

Payments are made every 6 months via direct debit or paypal.

What happens when my song is approved?

Moo Moo Music notifies the artist via email of the approval and then the song gets loaded onto the selected playlist.

Does Moo Moo Music alter my song in any way?

We may need to compress and equalise your song, but there will be no changes to its composition.

How does Moo Moo Music choose the songs?

Moo Moo Music are looking for the best of the best! We have a selection panel that listens to all tracks and decides on their suitability (i.e not overpowering or offensive) for our background music playlists. Check out the audio demos on the "Music" page to get an idea of what is suitable.

How do I become Moosician of the Month

When you join, you need to tick the button that asks if you want to be considered for Moosician of the Month. The more approved songs, the higher your chance of becoming a Moosican of the Month.

Is Moo Moo Music like an A&R (Artist and Repertoire) agent?

Yes in the sense we find new artists and help give them exposure. Moo Moo Music doesn’t market or manage artists like a true A & R Agent.

I am a member of PPCA - what does this mean for me?

All PPCA license agreements are non exclusive (as is Moo Moo Music's). You will be asked when uploading your material whether the track is listed with any rights associations. If your track is accepted for a Moo Moo playlist, we will be in contact with you regarding a non exclusive direct licensing arrangement.

Is Moo Moo Music limited to Australian artists only?

No – however, it is more likely that an Australian artist will have their music chosen, as our number one objective is to support the Australian music industry.

What file format should my song be in?

MP3 - Moo Moo Music require all MP3 files to be less than 10 MB. Also, the MP3 must be encoded in MPEG 1.0, Layer III, 128kbps, 44.1khz, and any form of stereo (most MP3 encoders do this by default).

If you have an MP4 format you will need to convert to MP3 - you can check out this website http://www.tech-faq.com/convert-mp4-to-mp3.shtml for information on how to convert and links to freeware conversion programs.

Can I submit an instrumental?

Absolutely! Instrumentals are perfect for many background music enviornments.

Why wasn't my song accepted?

There are several reasons why we might not accept your song right away. Don't give up though! Read the reasons and change your song accordingly, and you'll have a much better chance next time.
  • The song is not suitable for background music

    Background music needs to be non offensive and not overpowering (i.e no big anthems). Take a listen to our "Music" page for samples of suitable songs.

  • The song is affected by phasing

    Moo Moo Music converts all songs to mono for successful playback on Trusonic's digital media players. When converting a song to mono phasing affects the mixing of the song and therefore the song no longer sounds the same (i.e instrument volumes are affected and in some cases can not be heard at all).  Phasing comes from the recording process and the only way to avoid phasing is to re-mix the song.  Please note: Phasing is only an issue because we need to convert your song to mono - there is nothing wrong with the original recording.

  • The artist/band is not at least 18 years of age

    Due to the fact a legal binding contract is made for each song you must be at least 18 years of age to participate.  Please refer section 3 of the license agreement for more information.

  • The file uploaded is not in the correct format

    Moo Moo Music requires all uploads to be an MP3 format. All MP3 files are to be less than 10 MB. Also, the MP3 must be encoded in MPEG 1.0, Layer III, 128kbps, 44.1khz, and any form of stereo (most MP3 encoders do this by default).

    If you have an MP4 format you will need to convert to MP3 - you can check out this website http://www.tech-faq.com/convert-mp4-to-mp3.shtml for information on how to convert and links to freeware conversion programs

  • The song breaches the Artist License Agreement

    Please review the Artist License Agreement to ensure your song complies.  Its important to note that you must own the copyright to any samples and backing tracks - this could be as simple as you purchasing the sample or backing track legitimately.

  • The song has been uploaded twice

    The song you have uploaded has already been submitted for audition.  You can upload different variations of the same song (i.e instrumental and lyrical versions), however if the Moo Moo Music producers feel the song is too similar it will be rejected.

  • The mp3 quality is too low

    Your mp3 file was poorly encoded. Try re-encoding the file with higher quality settings, such as higher bitrate. The MP3 must be encoded in MPEG 1.0, Layer III, 128kbps, 44.1khz, and any form of stereo (most MP3 encoders do this by default).

  • The song contains offensive material

    We will reject any song that contains offensive material. Please refer to our terms and conditions before uploading a song.

  • The song is not of a high enough standard

    Moo Moo Music is looking for the best of the best.  Unfortunately not all tracks can be accepted.

  • The song is not in English

    We require all vocals to be in english.

  • The song is not the required length

    Moo Moo Music cannot accept songs under 1 minute or over 5 minutes in length.

  • The audio quality is poor

    The audio quality is poor and contains distortion, clicking or popping.

  • The file did not upload properly

    The file did not upload properly. Please try re-uploading your song.

  • The song is incomplete

    Your song seems to be incomplete or cut off. Please ensure you have uploaded the correct file, or try uploading it again.

top